Incident Manager - Info Security

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Incident Manager - Info Security
New York City, NY
Position is located in Manhattan
Position / Title: Information Security Incident & Crisis Management Manager
Basic Skills and Experience Required:
BS in Computer Science or equivalent
Technical network (e.g. CCNA) and security certifications highly desirable (e.g. CISA, CISSP, and/or GCIH).
Good knowledge of information system vulnerabilities and providing remediation efforts in a network environment. Understand of Information Security challenges including but not limited to: Malware
Advanced Persistent Threats
Phishing
Suspicious Network Traffic
Must be knowledgeable of current Federal Banking Laws & Regulations and procedures in handling bank fraud and client privacy protection issues/incidents.
Ability to design, resource, conduct, status, and complete projects independently with minimal supervision.
Leadership skills. Ability to take ownership of a program and mature it to meet the regulatory, audit, and business needs of the Bank.
Ability to work in a team environment, both as a leader and contributor by becoming part of the solution to resolve problems in an efficient and timely manner.
Ability to work with Senior Management to respond quickly and appropriately during a crisis and highly sensitive situations.
The Information Security Incident & Crisis Management Manager (Incident Manager) is responsible for achieving the goals of the Information Security Incident Management Program through the implementation of processes, procedures, and performance indicators related to security incident and online fraud prevention management.
Incident management is critical in preventing material harm to the Bank by ensuring that incidents are mitigated in a timely manner.
The Incident Manager will lead efforts in monitoring, reporting, and responding to information security and online fraud incidents. Based upon external threat indicators, industry trends, and lessons learned, the Incident Manager will recommend controls and process improvements.
The Incident Manager is responsible for facilitating Crisis Management Team (CMT) exercises and events. The Incident Manager will work with senior management to ensure that emergency response and crisis management plans and procedures are tested for viability and to ensure that plan currency is maintained based upon lessons learned and business requirements.
As part of the CMT responsibility, the Incident Manager will be responsible for interfacing with senior management, activating the CMT, establishing communications with appropriate team members, providing status updates, coordinating & documenting leasons learned and tracking issues to resolution.
Manage the Information Security Incident Response Program. The program includes monitoring, preventing, and resolving adverse events or incidents that threaten Bank information assets or client assets. This is accomplished by initiating and completing escalation procedures for security incident or fraud events.
Maintain the Information Security Incident Response Program. This is accomplished by measuring the effectiveness of the program, making recommendations for improvements to the program, and leading projects to implement improvements. Document updates and or establish new processes and procedures.
Define and track metrics which will identify to management the trends in information security and online fraud incidents. Metrics should also be developed for Information Security personnel who will measure the effectiveness of existing controls. Metrics must be quantifiable and readily obtainable.
Create and distribute operational and executive-level Information Security Incident Reports. These reports include key metrics, industry comparisons, statistics, graphs, and summaries related to Information Security Incidents at the Bank.
Facilitate Crisis Management Team exercises and events. Work with senior management to facilitate the execution of the Bank’s Crisis Management Team Plan & Procedures. Coordinate and document lessons learned and tracking issues to resolution to improve overall program effectiveness.
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