Assistant Golf Professional
Position Title Assistant Golf Professional
Property Inverness Hotel & Conference Center
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients’ expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Comfort and gracious hospitality define Denver''s most relaxing Four-Diamond conference center resort hotel, Inverness Hotel and Conference Center. Guest rooms with spectacular views, a PGA championship golf course, a rejuvenating spa, expansive fitness center and award-winning restaurants complete the experience at this Denver, Colorado vacation destination. Featuring a rare combination of upscale accommodations in Colorado, resort amenities and comprehensive conference facilities, Denver''s premier conference center resort surrounds guests in signature Rocky Mountain comfort. Guests of The Inverness Hotel and Conference Center enjoy exquisite cuisine at five dining and entertainment venues, emerald fairways on a par-70 golf course, rejuvenating treatments in The Spa, dynamic conference facilities and award-winning recreational amenities.
Overall responsibility is to ensure a positive hospitality golf experience for all members and guests. The position will directly manage the day to day operations with a focus on public relations, member & guest tournament programs, supervision of the operations staff and merchandising.
·Hearing and visual ability to observe and detect signs of emergency situations.
·Must be able to communicate verbally and in writing in English and prepare reports of using a complex computer system.
·Provide hands on support during peak business times.
·Must be able to lift, push, and pull a minimum of 35 lbs.
·Must be able to stand/walk 4-6 hours per day.
·Talent selection, development, retention, performance management and coaching.
·Oversight and ownership of outside golf tournament and groups.
·Instruction to guest’s and members.
·Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict.
·Responsible for reinforcement of department and company standards.
·Attend department and property meetings.
·Pro actively identify potential guest issues.
·Perform associate evaluations, provide coaching and development.
·Monitors guest satisfaction processes, and responds to guest concerns, and inquiries.
Required Qualifications REQUIRED QUALIFICATIONS
Thorough understanding of the game of golf is required so as to understand the playability of the course. Successful candidates will have a thorough understanding of the game of golf, including but not limited to; merchandising, current events and trends, teaching, tournament prep, handicaps and equipment. Must have achieved your Class A from the PGA or have completed Level 2” of the PGA PGM program.
·Excellent communication skills – both verbal and written required
·Excellent organization and time management skills
·Good interpersonal skills required
·Excellent listening skills required
·Basic accounting and mathematical skills required
·Excellent equipment operation skills required
·Can play a reasonable round of golf achieving scores in the mid-70’s.
·Proficient in basic computer skill, i.e. Microsoft applications.
·Experience with a point of sales system.
·The ability to work well in a team
·Ability to learn quickly
·Must be adaptable and flexible
·Ability to multi-task
·Remain calm and professional under stress
·Ability to maintain a positive attitude
·The ability to handle conflict and confrontation
·Ability to work with little or no supervision
·Be able to make decisions, possess good judgment
Education or Formal Training:
·High school graduate or GED
·College degree preferred
·Class A PGA status or competition of Level 2.
·Basic first aid and CPR preferredCurrent/valid Drivers License required
Job Type Full Time
Type of Position Hourly Position
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Destination Hotels & Resorts, Inc.
Website : http://www.destinationhotels.com
Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the country's fifth largest independent management company with more than 6,500 employees, over 7,000 guest rooms, and more than $1.7 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in assets nationwide. Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring an owner's perspective to the hotel management business. Destination Hotels & Resorts is one of the industry's leaders in the management and marketing of high-quality independent properties, many of which we successfully converted from major brand affiliations. Over the years, Destination Hotels & Resorts has grown to be the fifth largest independent management company in the United States, managing a portfolio in excess of a billion dollars.