Associate Golf Professional
NorthRiver Yacht Club in Tuscaloosa, AL is excited to announce the exceptional career opportunity of Associate Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. Key Responsibilities of the Associate Golf Professional: â¢Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.â¢Reconciles daily tee sheets, performs check-ins, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Track all force posts and no show charges as applicable.â¢Initiates and promotes all club golf activities. â¢Creates lesson plans and provides both individual and group instruction.â¢Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.â¢Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.â¢Monitors all membersâ scores, reports handicapping to USGA and bills members.â¢Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates; addressing complaints and resolving problems.â¢Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants. â¢Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs. â¢Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.â¢Responsible for implementing and maintaining excellent service to achieve guest satisfaction.â¢Conducts staff meetings with subordinates.â¢Incorporates safe work practices in job performance. â¢Performs other duties as required.Minimum Qualifications for the Associate Golf Professional:â¢High School Diploma ;2-2years golfexperienceand/or training in a country club setting preferred; or equivalent combination of education and experience.Other Qualifications:â¢ Current PGA/LPGA Membership preferred.