Garland Environmental Waste Services
Responsible for assisting in the management of the daily golf operations including managing and tracking play, protecting and controlling assets, supervising outside services, supporting tournaments, and providing customer service to ensure exceptional golf experience for guests at Firewheel Golf Park.
Essential Job Functions
Coordinate opening and closing procedures following standard operating procedures for till reconciliation, site security, etc. Organize and control play ensuring that customers receive the best service and enjoyment during their day.
Collect fees and process payments in line with Club procedures, including shop purchases and green fees.
Assist with organizing and running tournaments, and other events, to help make them a success, in line with club policy.
Organize and control all golf equipment rentals. May perform basic club repairs and custom fitting to the standard required to generate maximum customer satisfaction.
Coordinate and deliver effective coaching for individuals and groups, ensuring that participants\u2019 needs are identified, coaching sessions are planned and delivered to develop participants\u2019 performance and the effectiveness of sessions are evaluated and reviewed.
Assist with organizing and promoting junior golf players and events. Offer school/junior development courses to maximize student progress and enjoyment of the game.
Oversee the daily operation of the golf shop under the direction of the Golf Manager. Ensure that the golf shop is clean, orderly, well-stocked and professionally presented at all times.
Offer specialist advice using product knowledge to recommend products and services to meet customer requirements.
Assist with organizing promotions to stimulate golf shop sales. Monitor and regularly update sales display areas, including window displays and merchandise in hot spots.
Assist with inventory control and ordering, pricing and bar-coding.
When necessary, oversee and monitor the daily operation of the Grill 64 restaurant. Ensure proper employee attire and sanitation are in line with club policy.
Monitor inventories and assist with stocking, inventorying and ordering of food, supplies and other retail products in the pro shops and/or restaurants when necessary.
Preferred Knowledge - Abilities & Skills
Bachelor\u2019s Degree in Business Administration, Finance, Recreation Administration, Leisure Administration or related field
2-4 years\u2019 experience working in a golf shop under a class A professional
Knowledge, Skills & Abilities:
Knowledge of golf course management and operation practices and procedures
Professional knowledge of the standards techniques of playing and teaching golf and of golf terminology and etiquette
Knowledge of golf-related concessions, equipment merchandising, maintenance of course and related facilities
Knowledge of equipment necessary to maintain and efficiently operate a golf course and related facilities
Knowledge of office procedures, methods and equipment with particular reference to receiving and accounting for the receipt of cash
Knowledge in the operation of validating machines, cash registers, calculators and other common office machines
Excellent customer service skills
Ability to evaluate market trends in golf related sportswear and equipment and the trend relation to the course's customers
Ability to give golf instructions to the general public, individuals and groups
Ability to enforce golf course and facilities rules and regulations firmly, tactfully and impartially
Ability to take oral and written instructions
Ability to take supply inventory and make appropriate purchases and reports
Ability to establish and maintain effective working relationships with other employees and the general public
Licenses & Certifications Valid Class C Texas Driver\u2019s License P.G.A. Member or in their Apprentice Program or ability to obtain within 1 year of hire
Physical Tasks & Working ConditionsThe incumbent works in a retail shop and restaurant as well as an office environment; occasional exposure to unpleasant environmental conditions or hazards including exposure to wet and/or humid conditions, fumes, toxic or caustic chemicals. Occasional work and other physical labor such as standing, walking, bending/stooping, kneeling and squatting. Must be able to lift/carry/move, at times, 50-75 pounds.
CompetenciesAdaptability/Flexibility Communication Customer Service Dependability Initiative Interpersonal Skills Negotiation Skills Planning
Minimum Education & Work Experience High School Diploma or General Equivalency Diploma (GED) Up to 1 year related golf course experience P.G.A. Member or in their Apprentice Program or ability to obtain within 1 year of hire Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Garland Environmental Waste Services
Website : http://www.garlandenvironmentalwaste.com/gov/eg/ews/default.asp
The Recycling Center, Transfer Station, and Hinton Landfill will be closed Monday, Dec. 25 and Monday, Jan. 1. Environmental Waste Services' offices will be closed on Tuesday, Dec. 26. Phase 6 Cart Delivery Schedule Yellow Week: Jan. 23 – 26 Blue Week: Jan. 30 – Feb. 2 Once your blue cart is delivered you may keep your red bin. If you would like to recycle your red bin place it in the blue container or drop it off at Garland’s Recycling Center, located at 1426 Commerce St. Please call 972-205-3500 or email EWS@GarlandTX.gov if you have any questions. Don't Go Tarpless! The operator of any vehicle arriving at the Hinton Landfill, wood recycling center, or Garland's transfer station which does not have a suitable cover placed over the vehicle's load, shall pay a surcharge of $20 per City of Garland Code of Ordinances, Chapter 52, Article II, Sec. 52.47(F). The transfer station and landfill sell tarps for $10 each, but covering and securing your load from the beginning of your trip will be more effective at preventing litter.